Help Center

 

About Speeko

  • Free access (iOS and macOS only) includes the following:

    • Unlimited sessions with basic AI feedback

    • The first module in every course

    • Free Live Events

    • One Daily Warm-Up activity

    The free version of Speeko never expires. You’ll always have access to your audio data and to the content mentioned above.

  • Speeko is available for iOS, macOS, Android, and web.

 

Subscriptions and Billing

  • Yes, just be sure to log in with the same Speeko account.

  • If you purchased via the Apple App Store:

    1. Open the App Store app.

    2. Tap your profile picture in the top right corner.

    3. Tap Subscriptions.

    4. Select Speeko to manage or cancel your subscription. Don’t see the subscription you’re looking for?

    If you purchased via Google Play:

    1. Open the Google Play Store app.

    2. Tap your profile picture in the top right corner.

    3. Tap Payments & subscriptions.

    4. Tap Subscriptions.

    5. Select Speeko to manage or cancel your subscription.

    If you purchased via the Speeko website:

    Log in at https://app.speeko.co to manage or cancel your subscription.

  • If you purchased via the Apple App Store:

    Please submit your refund request to Apple here.

    While you’re waiting for your refund, be sure to cancel your subscription.

    Because the purchase is through the App Store, Apple manages the entire billing and refund process. This means refund decisions are handled solely by Apple, and Speeko is unable to offer a Money-Back Guarantee.

    If you purchased via Google Play:

    Please submit your refund request to Google Play here.

    While you’re waiting for your refund, be sure to cancel your subscription to prevent it from renewing.

    Google Play has its own refund policies for Play Store purchases. If Google asks you to contact Speeko directly about your refund, please start a live chat with our support team or email info@speeko.co, and we’ll be happy to help.

    If you purchased via the Speeko website:

    We’ll gladly help you with your refund!

    For Monthly plans: We offer a 14-Day Money-Back Guarantee for your Monthly plan. To be eligible for a refund, submit a refund request within 14 days of purchase.

    For Annual and Lifetime plans: We offer a 30-Day Money-Back Guarantee for your Annual or Lifetime plan. To be eligible for a refund, submit a refund request within 30 days of purchase.

    To request a refund, start a live chat with our support team on our website, or email info@speeko.co. If you’re waiting to hear from us, check your SPAM or JUNK email just in case.

Account and Privacy

  • Audio and transcript data from your sessions are stored securely on our servers. Your data is never sold. You decide whether it helps train our AI (opt-out by default). Read more about our privacy policy here.

  • To request the deletion of your Speeko account, please send us a message.

    Upon request, we’ll permanently delete your Speeko account. We do our best to respond to all account deletion requests within 72 hours.