Help Center

 

About Speeko

  • Free access (iOS and macOS only) includes the following:

    • Unlimited audio analysis

    • Basic feedback on your voice

    • The first module in every course

    • One Daily Warm-Up activity

    The free version of Speeko never expires. You’ll always have access to your audio data and to the content mentioned above.

  • Speeko is available for iPhone, iPad, and Mac and can be downloaded from the Apple App Store.

    Speeko Pro members can also access our web app from any web browser.

    An early version of our Android app is available in the Google Play Store.

 

Subscriptions and Billing

  • Yes, just be sure to log in with the same Speeko account.

  • If you purchased your subscription via the Apple App Store:

    1. Open the App Store app.

    2. Tap your profile picture in the top right corner.

    3. Tap Subscriptions.

    4. Tap the subscription that you want to manage. Don’t see the subscription you’re looking for?

    If you purchased your subscription via the Speeko website:

    Log in at https://app.speeko.co to manage your subscription.

  • If you purchased your subscription via the Apple App Store:

    Please submit your refund request to Apple here or by calling their support number in your region.

    While you’re waiting for your refund, be sure to cancel your subscription.

    Because the purchase is through the Apple App Store, Apple manages the entire billing and refund process. This means refund decisions are handled solely by Apple, and Speeko is unable to offer a Money-Back Guarantee.

    If you purchased your subscription via the Speeko website:

    We’ll gladly help you with your refund!

    For Monthly plans: We offer a 14-Day Money-Back Guarantee for your Monthly plan. To be eligible for a refund, submit a refund request within 14 days of purchase.

    For Annual and Lifetime plans: We offer a 30-Day Money-Back Guarantee for your Annual or Lifetime plan. To be eligible for a refund, submit a refund request within 30 days of purchase.

    To request a refund, start a live chat with our support team on our website, or send a note to info@speeko.co. If you’re waiting to hear from us, check your SPAM or JUNK email just in case.

Account and Privacy

  • Audio and transcript data from your sessions are stored securely on our servers. Your data is never sold. You decide whether it helps train our AI (opt-out by default). Read more about our privacy policy here.

  • To request the deletion of your Speeko account, please send us a message.

    Upon request, we’ll permanently delete your Speeko account. We do our best to respond to all account deletion requests within 72 hours.